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NLP
Voice AI
VoiceMind
Enterprise voice AI assistant supporting 12 languages.
Client
TeleConnect Corp
Duration
6 months
Year
2025
Team
9 engineers
0M+
Daily Interactions
0%
Intent Accuracy
0
Languages
0%
Call Deflection
The Challenge
TeleConnect needed a voice AI system supporting multiple languages for their global customer service operations.
Our Approach
We built a multi-language ASR + NLU pipeline using fine-tuned Whisper for transcription and custom intent classification models.
Results & Impact
The system handles 2M+ daily interactions across 12 languages with 97% intent accuracy.